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| GENIUS BAR |
I had an appointment at the Apple Store Genius Bar recently about my scanner driver installation. I visited the Genius Bar once before about five years ago for help with a dead 2nd generation iPod that I inherited from Ashley. If not a genius, the person who waited on me then was definitely a Prince. He cheerfully and chattily diagnosed the problem, AND recovered all of Ashley’s music files that she thought were lost forever, and e-mailed them to her. These are different times and this year’s model genius is a new breed, of a darker nature. There also seemed to be a virus going around up and down the bar, with actual germs and symptoms of a contageous nature like hacking and wheezing.
I was happy that the genius assigned to my case was a female genius. But she was a no eye contact, few words, unhappy genius. The thought bubble above her head seemed to be: woman, over 60, analog thinker, trouble. I called on my highly articulate tech self to describe my problem in a way that even a genius could relate to. She could barely conceal her boredom with my gnat sized problem and went about the work of downloading this and that, uttering not a word. A silent genius. I joined her in the Zenness of it, keeping the koans that were bubbling up in my mind to myself. She worked efficiently and swiftly and did a fine job. In the end, I thanked her humbly without too much potentially embarrassing profusion. We parted as we’d met without fanfare.
From JP:
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